Contact Us

There are multiple ways to get in touch with us below!


Before reaching out, why not take a look at out Helpdesk here.

You may find the answer to your question is there already. It's filled with tons of useful information about the MOVE+ Pro, FAQs, customer support questions and red light therapy information.


We typically aim to respond within 24h, but on weekends, national holidays and during busy periods, responses may be slightly slower.




Please email our support team at

For US-based Press Inquiries please email

For UK-based Press Inquiries please email


Live Chat

You can chat with our support team directly on live chat through our website.

Just press the live chat widget (blue chat bubble) at the bottom-right of your screen.


We are available between:

Monday - Friday: 09:00 AM - 05:00 PM GMT+1

Saturday - Sunday: 09:00 AM - 02:00 PM GMT+1


Alternatively, fill in this contact form here and we will get back to you.




Kineon Support (USA): +1 470 541 1368

Kineon Support (UK): +44 330 053 2568

We are available between:

Monday - Friday: 09:00 AM - 05:00 PM GMT+1

Saturday - Sunday: 09:00 AM - 02:00 PM GMT+1